Payment Policy

About Credit/Debit Card

For consistent and transparent handling: We accept Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover. All store prices and checkout charges are stated in U.S. dollars (USD). The payment options actually available for an order are displayed securely at checkout.

For straightforward customer guidance: Payment information is encrypted and processed by Shopify and authorized payment providers. Lava Lamp does not store complete card numbers or card security codes. A card issuer may place an authorization hold, request additional verification, approve, or decline a transaction under its own rules.

For a clear statement of our approach: Customers must provide accurate billing and contact information. If a payment is declined, verify the entered details or contact the card issuer. We may cancel or review an order when payment cannot be authorized or when fraud screening identifies a material risk.

To set clear customer expectations: Taxes are charged when required by applicable law and are calculated or displayed during checkout. We do not promise a fixed tax exemption.

For practical reference and transparency: Approved refunds are returned to the original payment method within 5–10 business days after return inspection and approval. A bank or card issuer may need additional time to post the credit. Payment questions may be sent to Support@lavalaml.shop or (469) 702-1358.

Business Contact Profile
Operating business: Lava Lamp
Customer-facing brand: Lava Lamp
Service email: Support@lavalaml.shop
Contact number: (469) 702-1358
Physical business address: 1166 9th Ave, Huntington, West Virginia, 25701, United States